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如何增进组织中员工之使命感

【中文摘要】:使命感一词最早的概念是由宗教方面的意涵引申而来,但近年来学者对于使命感的研究已逐渐脱离宗教的理论基础,而是将使命感与个人在工作中或是生活中的意义作连结,进而探讨使命感的内涵以及使命感在工作环境中的运用。虽然过去许多研究探究使命感的相关概念与使命感为个人带来的好处,但关于在实际的组织脉络下什幺因素会促进个人使命感的研究却甚少。由于警务人员的工作一向被认为需要具备使命感,才能服务大众、增进社会福祉,本研究以警务人员作为研究对象,透过探讨警察单位里的训练与发展和自利型、利他型、原则型三种伦理气候是否影响员警的使命感。
本研究以高雄地区37家派出所和警察分局的警务人员为样本发放问卷,并利用迴归分析进行验证。分析结果,本研究发现训练与发展和原则型伦理气候对于员警的使命感有正向的影响。总结而言,本研究不仅有助于了解使命感如何运作并发现训练与发展和原则型伦理气候有助于提升员警的使命感,进而提供警务单位在工作环境中如何在实务上运用以及增进员警使命感提供了理论的基础。
【英文摘要】:The notion of calling was originally derived from religion realm, but in recent years, the studies focused more on secular perspective of calling. Rather than concentrating on calling’s religious origin, researchers nowadays are more interested in calling’s connection with an individual’s meaning at work or in life, and what kind of positive outcomes are brought by calling to an individual. Yet, little research was conducted to identify what elements in the organization context would empirically affect an individual’s sense of calling. In order to gain more empirical insights, this study takes police as the subject. Due to the particularity of the job content, which is considered to be high calling-demanding job so as to serve the public, it is important to understand how to enhance police’s sense of calling. Consequently, training and development and ethical climate, including egoism, benevolence and principle, are proposed to be the influential factors to police’s sense of calling in the police departments.
Data was collected from 37 police departments in Kaoshiung city, and regression analysis was conducted to test the hypothesis. The results show that training and development and principle climate is positively related to police’s sense of calling. Thus, the importance of this study builds on establishing empirical insights and applications on how to enhance police’s sense of calling in police departments.
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  • 来源:中山大学;作者:黄诗雯
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