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高雄地区美髮沙龙业组织文化之研究

【中文摘要】:组织文化在过往研究中常被证实对组织绩效带来显着影响,然而却鲜少研究探讨组织文化在竞争激烈的美髮业的影响。此研究中,我们使用组织文化模型与体制理论,并以高雄三间规模大小不等的美髮业者为例,探讨组织文化在人力资源实务应用以及组织绩效的影响。由于过去较少学者研究美髮业,因此本研究採用质性研究,以一对一面谈方式分别与十二位美髮业中不同角色的受访者访谈。结果发现有学习文化、分享文化以及把同事当成家人对待的美髮业者,在此产业中较容易永续发展。 同时也发现拥有此类文化的组织,在人力资源策略上,採用海纳百川的招募策略、着重完整的教育训练机制,以及乐于与员工分享利润的薪酬福利制度。
【英文摘要】:The organizational culture has long been proved to play an influential role on organizational performance. However, few researchers had ever focused on organizational culture’s influence on business’s survival in the acutely competitive hairdressing industry. In this research, we use Edgar’s organizational culture model (1980), DiMaggio’s institutional theory (1991), and Gordon’s industry driven organizational culture model (1991) to analyze the relationship of organizational culture, HR practices and organizational performances in three hair salons in Kaohsiung. Since few researchers had ever probed into the hairdressing industry, qualitative methodology has been applied in order to gain the most information. After interviewing twelve interviewees from three hair salons, we found that a salon with learning, sharing, and family-oriented culture is more likely to sustain in this industry. Also, a salon is more likely to survive if it has a non-selective recruitment strategy, sound training system and sharing-based compensation strategy.
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  • 来源:中山大学;作者:廖珮均
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