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嵌入式系统软体测试流程与準则之研究:以网通产业之消费性产品为例

【中文摘要】:由于嵌入式系统软、硬体高度相关等特性,嵌入式软体的开发和测试与一般商用软体有很大的不同,随着嵌入式系统在消费性产品的蓬勃发展,功能与应用日趋複杂,加上近年来消费性产品生命週期短暂,开发时程紧迫导致开发阶段交叠,嵌入式系统的软体品质保证部门正面临诸多的挑战。目前仍有许多企业缺乏良好的软体测试流程,直到整合测试阶段才开始从事软体的测试工作,分配给软体测试的时间经常不足,且软、硬体仍充满变数,易导致产品上市后发生品质不佳的问题,不但增加企业的经营成本,更会损害企业的品牌形象。
面临以上种种问题,国内外却少有关于嵌入式系统软体品保流程制度的研究。一个好的工作流程可以提升工作绩效、降低专案品质因人员异动造成的变异。企业之软体品保部门,实有必要建立一套嵌入式系统软体测试流程,并据此进行测试工作

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,尽可能且及早发现系统的缺陷,确保日益重要的嵌入式系统产品之品质与可靠性。
本研究採用设计科学研究法(Design Science Research Methodology),挑选产品最早具备网路连线能力的网通产业作为研究目标,聚焦于国内设计代工(ODM)消费性网通产品的企业,以软体品保部门的角度出发,採纳传统软体测试模型之优点,参考CMMI-DEV中确认与验证两个流程领域辅以软体测试相关文献,并融合嵌入式系统软体之特性与软体品保实务经验,发展出一个嵌入式

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系统软体测试流程。经深度访谈数间网通企业内部有经验的软体品保专家,改善并验证本研究设计之流程的可行性后,提出一个能因应测试消费性网通嵌入式软体困难点的测试流程,供业界的软体品保部门实务运用参考,期望能改善嵌入式系统软体不易测试之问题。
【英文摘要】:Owing to the characteristics of embedded system, developing and testing embedded software differs considerably from general software. With the increasingly demand in consumption goods, embedded system is complicated in its function and application; adding to the transient span of consumption goods and tight schedules in embedded system development, SQA (Software Quality Assurance) divisions are encountering enormous challenges. Without relative studies and a proper software testing process on embedded software, many SQA divisions usually do not start testing until in the integration test phase, during which the time for testing is insufficient. This causes problems such as product defects, unnecessary management cost, and corporate image damage. To deal with the problems, a proper working process can improve performance and reduce instability of the project quality causing by personnel adjustment. Further, to ensure the quality and reliability of embedded products, SQA divisions have to establish and comply with a proper software testing process for identifying defects as many and early as possible.
This study selects networking and communication industry as the object of study and focuses on domestic ODM enterprises. From the perspective of their SQA divisions, this study bases on the characteristics of embedded system and adopts merits from conventional software testing models, literature, Validation & Verification process areas of CMMI-DEV, and their experiences to develop an ideal embedded system software

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testing process and criteria. After verified by experts, this testing process can help SQA divisions respond to the difficulties of testing embedded software.
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  • 来源:中山大学;作者:施韦钺
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