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工作满足、组织承诺与离职意图之研究-以港务公司为例

【中文摘要】:由于原航港体制面临全球、亚洲地区之强大竞争,以及国际港埠集团经营模式兴起,内外环境面临极大的竞争与挑战,于2012 年3 月1 日台湾港务股份有限

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公司(以下简称港务公司)在配合政府组织再造及因应公司化国际潮流下正式成立,参考其他国际大港以「政企分离」的方式改制,港务公司之成立不仅係管理体制上的重大变革,也意味我国港埠经营迈入新的里程碑。

本研究以改制后的港务公司员工为研究对象,探讨由原公务体系之港务局改制为台湾港务股份有限公司后,其员工于工作满足、组织承诺与离职意图间之关係。本研究共发出780份问卷,回收633份,有效问卷580份,问卷有效率74.36%,并使用PASW Stastics 18.0统计资料分析,得出以下之研究结论:
1.假设工作满足对组织承诺有显着影响之研究结果为部分成立。
2.假设工作满足对离职意图有显着影响之研究结果为部分成立。
3.假设组织承诺对离职意图有显着影响之研究结果为成立。
4.于个人变项部分,年龄、婚姻状况、工作年资、人员类别之不同对于工作满足、组织承诺及离职意图皆产生显着性差

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异;性别不同对于工作满足、组织承诺及离职意图则未产生显着差异;教育程度、月收入及分公司别不同对部分构面因素产生显着性差异。
【英文摘要】:In Taiwan, maritime administration covers both administrative supervision and operations. The mission of the Maritime and Port Bureau(MPB) under the Ministry of Transportation and Communication (MOTC) is to enhance the competitiveness of Taiwan’s international commercial ports, instill entrepreneurialism into operations, and realize government reorganization priorities. The MPB handles the nation’s maritime and port affairs. Its former authority over Taiwan’s several Harbor Bureaus has been reassigned to the new Taiwan International Ports Corporation (TIPC) on March 1, 2012, and this new company is tasked to handle comprehensive port operations, enhance operational efficiencies and responsiveness, raise

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the international profile of Taiwan’s international commercial ports, and spur domestic regional economic growth. Its vision is to recast Taiwan’s previously disparate ports into a single, globally competitive shipping and logistics business.

This research will takes the staff of Taiwan International Ports Corporation (TIPC) as the researching object to study the relationship between job satisfaction, organizational commitment and turnover intention. For this study, 780 questionnaires were issued, 633 were collected, and 580 questionnaires were efficient, the efficient rate is about 74.36%. Using the statistical analysis to have following conclusions in this research :

1. Assuming job satisfaction and organizational commitment have a significant impact on the results was partial establishment .
2. Assuming job satisfaction on turnover intentions have a significant impact on the results was partial establishment .
3. Assuming organizational commitment on turnover intentions have a significant impact on the results was established .
【参考文献】:

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  • 二、英文部分
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  • 三、中文网站
  • 1.交通部 http://www.motc.gov.tw
  • 2.交通部统计查询网 http://stat.motc.gov.tw/
  • 3.交通部航港局 http://www.motcmpb.gov.tw
  • 4.台湾港务股份有限公司 http://www.twport.com.tw
  • 来源:中山大学;作者:黄锦屏
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